Skills

Some of my skills that enhance my ability to deliver fantastic CX engagements include:

  • Customer Experience Consulting
  • Technology Consulting
  • Technology Road-mapping
  • Digital Transformation
  • Customer Journey Mapping
  • Business Strategy
  • User Experience Design
  • Market Research
  • Industry Insights Research
  • Industry Insights Publishing
  • Internal Communications
  • Proposal Writing
  • Mentoring
  • Strategic Planning
  • Statistical Analysis
  • Data Handling
  • Project Management
  • Project ROI Analysis
  • Financial Acumen
  • Project Planning & Organization
  • Business Process Planning
  • Business Process Documentation
  • Communication
  • Problem Solving
  • Team Player
  • Time Management
  • Continuous Learning
  • Workplace Agility
  • Microsoft Office